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Sibme Classic and the New Sibme | Sibme Help Center

How to switch between the two views and what to do if the screen looks wrong.

Written by TJ Hoffman

Sibme now has a new look. During the transition you can switch between the new Sibme and Sibme Classic. Your content is the same in both.

Who Is This Article For?

This article is for everyone:

  • User

  • Admin

  • Super Admin

  • Account Owner


Switch Between Views

Use the toggle on the home page to move between the new Sibme and Sibme Classic.

Switching from Classic to New:

Switching from New back to Classic:

Choosing Your Role

The first time you open the new Sibme, you may be asked to pick your role. This only shapes what Sibme shows you first and doesn't change your permissions.

If the Screen Looks Wrong

If you see gray boxes or your screen looks different from a colleague's:

  1. Use Google Chrome.

  2. Clear your browser's cache and local storage, then reload.

  3. Check which view you're in using the home page toggle.

Differences to Know About

  • In the new Sibme, Copilot doesn't remember earlier messages in a chat. Sibme Classic does.

[REVIEW: list any other feature differences customers should know about, and their timeline.]

What's Next

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