When you submit a Form that includes a Framework, you may see the message "Please select all Performance Levels." and the Form won't submit. The Form is working as designed: the Form Template it was built from requires a Performance Level for every dimension in the Framework.
This article explains where that setting lives and the two ways an Account can change it.
Who Is This Article For?
Based on the default User settings in the Sibme platform, you should have permission to complete this task if you are one of the User levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.
Users
Admin
Super Admin
Account Owner
Any User filling out a Form may see this message. Changing the setting requires an Account Owner or Super Admin.
Why This Happens
Every Form Template that includes a Framework has a Required toggle on the Framework module. When Required is on, every dimension in the Framework must have a Performance Level selected before the Form can be submitted. If any dimension is left blank, the Form shows the message "Please select all Performance Levels." and won't submit.
The setting belongs to the Form Template, not to you or your device, so it applies everywhere the Form is filled out.
Note: If you are filling out the Form and don't have permission to change the Form Template, you can either select a Performance Level for every dimension or ask your administrator about the options below.
Option 1: Copy the Form Template and Turn Off Required
Use this option if your Account doesn't want Performance Levels to be required in this Form. A published Form Template can't be edited, so you make the change in a copy. Making a copy leaves the original Form Template, and any Forms already created from it, unchanged.
Go to Account Settings > Forms.
Select the ⋯ (More) button on the Form Template's row and choose Duplicate. The copy appears in the list as the original name followed by "- copy," and it is unpublished.
To give the copy a new name, select the ⋯ (More) button on its row and choose Rename.
Select the ⋯ (More) button on the copy's row and choose Edit, then find the Framework module.
Turn off the Required toggle.
Select Save and Publish.
Use the new Form Template going forward. To keep Users from picking the original by mistake, select the ⋯ (More) button on the original's row and choose Archive.
Note: Forms that were already started from the original Form Template keep the original setting. To use the new setting, start a new Form from the copied Form Template.
Option 2: Add a "Not Observed" Performance Level to the Framework
Use this option if your Account wants every dimension to have a response but needs a way to record that something wasn't seen. Required stays on, and the person filling out the Form selects Not Observed for any dimension they didn't observe.
Go to Account Settings > Frameworks.
In the Frameworks column, select the ⋯ (More) button on the Framework's row and choose Unpublish. Type UNPUBLISH to confirm, then select Unpublish.
In the PLs column, select the ⋯ (More) button and choose Edit.
Select the + button to add a Performance Level, and name it Not Observed.
Drag Not Observed to the bottom of the list. New Performance Levels are added at the top, and the list is ranked from Highest to Lowest.
Select Save.
In the Frameworks column, select the ⋯ (More) button and choose Publish.
The new Performance Level appears in every Form that uses the Framework, including Forms that were started but not yet submitted. For more detail, see Edit a Framework and Performance Level.
Important: Sibme does not recommend editing a Framework after it has been published. Editing a published Framework affects analytics, and Framework tags in Videos will be changed or deleted.
Important: A Not Observed selection currently counts toward Avg. PL like any other Performance Level. If this Form is used in an Observation Step scored with Avg. PL, use Option 1 for now.
Which Option Should I Choose?
Choose Option 1 if responses to the Framework should be optional in this Form, or if the Form is used in an Observation Step scored with Avg. PL. Only Forms started from the new Form Template are affected.
Choose Option 2 if you want a complete record for every dimension and need a way to mark items that weren't observed. The change applies everywhere the Framework is used.