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Sibme System Requirements | Sibme Help Center

TJ Hoffman avatar
Written by TJ Hoffman
Updated over 3 weeks ago

Technical Requirements

Customer Technical Requirements: Sibme is a browser-based software that requires the following hardware and software capabilities to be supplied by the Customer and/or any end-user:

Mobile Hardware and OS Requirements

iOS

  • Requires 16.0 or later

  • iOS Recommended Hardware: iPhone 8 and above, iPad Pro 3rd Generation and above

Android

  • Requires 11.0 and above

  • Android Recommended Hardware: Mid to high-end Android device such as a 2020+: Samsung, HTC, OnePlus

Browser Requirements

Supported Browsers

  • Google Chrome: Latest version on both PC and Mac

  • Edge: Latest version on a PC

  • FireFox: Latest version on both PC or Mac

  • Safari: Latest 2 versions Mac

Browser Settings

  • JavaScript must be enabled

  • Cookies must be enabled

  • Popup windows must be unblocked for all Sibme websites

  • Mobile browsers are not currently supported

Internet Connectivity

Internet Connection Speed

The minimum recommended internet connection upload and download speed is 5 MB per second

White List Information

1. https://app.sibme.com/

2. https://sibmeproduction.s3.amazonaws.com/

3. https://sibme-production.s3.amazonaws.com/

4. https://s3.amazonaws.com/

5. https://d1ebp8oyqi4ffr.cloudfront.net

6. https://d1c4hn49irt1g3.cloudfront.net

7. https://accounts.google.com/

8. https://www.filestackapi.com/

9. https://fonts.gstatic.com/

10. https://assets.filestackapi.com/

11. https://static.filestackapi.com/

12. https://cloud.filestackapi.com

13. https://fonts.googleapis.com

14. https://upload.filestackapi.com/

15. https://upload-ap-northeast-1.filestackapi.com/

16. https://upload-ap-northeast-1.filestackapi.com

17. https://api.sibme.com

18. https://echo.sibme.com/

19. https://59ec70ba7b9df.streamlock.net

20. https://api-iam.intercom.io/

21. https://js.intercomcdn.com/

22. https://widget.intercom.io/

23. wss://nexus-websocket-a.intercom.io/

24. https://www.googletagmanager.com/

25. https://jitpack.io

26. https://sibme.com

27. https://jcenter.bintray.com

28. https://pkgs.dev.azure.com/MicrosoftDeviceSDK/DuoSDK-Public/_packaging/Duo-SDK-Feed/maven/v1

29. https://s3.amazonaws.com/tgl.maven

30. https://s3.amazonaws.com/sibme.com/static/users

31. https://s3.amazonaws.com/sibme.com/static/companies/

32. https://sibmeandroid-1519389334991.firebaseio.com

33. https://sunwest.jjtestsite.us/download

34. https://exportpdfmobile.sibme.com/download

35.https://cdn.filestackcontent.com/output=f:pdf/pdfconvert=pageorientation:portrait,pageformat:a3/

36. https://cdn.onesignal.com

37. https://awljh6odzd.execute-api.us-east-1.amazonaws.com

38. https://www.google-analytics.com

39. wss://u3em6m0vd6.execute-api.us-east-1.amazonaws.com

40. https://5n3ret9s32.execute-api.us-east-1.amazonaws.com

41. https://analytics.google.com

42. https://api.giphy.com

43. https://sibme-production.s3-accelerate.amazonaws.com

44. https://cdn.filestackcontent.com

45. https://dul46aaqfdrbvn7wvuj3o2uleq0yjopj.lambda-url.us-east-1.on.aws

46. https://lh3.googleusercontent.com

47. https://statscollector-1.agora.io

48. https://webrtc2-ap-web-1.agora.io

49. https://webrtc2-2.ap.sd-rtn.com

50. https://cds-ap-web-1.agora.io

51. https://cds-web-2.ap.sd-rtn.com

52. https://cds-ap-web-3.agora.io

53. https://downloads.intercomcdn.com

54. https://static.intercomassets.com

55. https://updates.sibme.com/

If you still experience issues with access to Sibme, add these IP addresses of some domains to your White List:

173.245.48.0/20

103.21.244.0/22

103.22.200.0/22

103.31.4.0/22

141.101.64.0/18

108.162.192.0/18

190.93.240.0/20

188.114.96.0/20

197.234.240.0/22

198.41.128.0/17

162.158.0.0/15

104.16.0.0/12

172.64.0.0/13

131.0.72.0/22

104.24.0.0/14

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