Technical Requirements

Customer Technical Requirements: Sibme is a browser-based software that requires the following hardware and software capabilities to be supplied by the Customer and/or any end-user:

Mobile Hardware and OS Requirements

iOS

  • Requires 11.0 or later

  • iOs Recommended Hardware: iPhone 5 and above, iPad 3 and above, iPod touch 5 or above

Android

  • Requires 8.0 and above

  • Android Recommended Hardware: Mid to high-end Android device such as a 2016+: Samsung, HTC, OnePlus


Browser Requirements

Supported Browsers

  • Latest Edge, on a PC

  • Safari Latest 2 versions Macintosh

  • Latest FireFox on a PC or Macintosh

  • Latest Google Chrome on a PC or Macintosh

Browser Settings

  • JavaScript  must be enabled

  • Cookies  must be enabled

  • Popup windows must be unblocked for all Sibme websites

  • Mobile browsers are not currently supported


Internet Connectivity

Internet Connection Speed

The minimum recommended internet connection upload and download speed is 5 MB per second


White List Information


Sibme’s email IP address: 50.31.50.185

If you still experience issues with access to Sibme, add these IP addresses of some domains to your White List:

173.245.48.0/20

103.21.244.0/22

103.22.200.0/22

103.31.4.0/22

141.101.64.0/18

108.162.192.0/18

190.93.240.0/20

188.114.96.0/20

197.234.240.0/22

198.41.128.0/17

162.158.0.0/15

104.16.0.0/12

172.64.0.0/13

131.0.72.0/22

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