When using the Sibme Android app, a user may experience problems during the recording process or afterwards. This can result in the user not being able to see the video in the Sibme Android app. 

When this happens, the user can look for the video in question on their Android device directly, and move it to the gallery app. Once moved it can be upload into Sibme using the Sibme app or it can be transferred to their desktop computer for upload into Sibme, via the Sibme web app at https://app.sibme.com.

Video Recovery Steps

1- Open file manager on your Android device.

2- Goto Internal Storage - > Android - > data → com.sibme.mobileapp - > files - > videos

3- Find your video and copy it to another folder.

4- Using the Sibme Android app, re-upload it from your gallery.

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