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Record & Submit Your Biometrics Data | Sibme Help Center
Record & Submit Your Biometrics Data | Sibme Help Center

A User must provide a Video and Audio sample for Sibme’s Blur and AI Reports features to work.

Jeff Ritter avatar
Written by Jeff Ritter
Updated over a week ago

For Sibme’s Blur feature and AI Reports to work correctly, a User must submit a video and audio sample recording for processing. These recordings will help identify the User visually and by voice when a video is blurred or analyzed.


Who is this article for?

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your Sibme account administrator if you have permission.

  • Users

  • Admin

  • Super Admin

  • Account Owner


Steps to accomplish the task:

To begin the process, a User should go to their User Settings and click on the Biometrics tab.

Once the User has clicked on the Biometrics tab, the intro screen will appear with an overview of what is going to happen. The User should click the green “Get Started” button to begin the process.

After clicking “Get Started”, the User will see detailed instructions on what they will be asked to do. They will also be given a sample video and audio sample so they can see and hear specifically what they should do. After reading the instructions and watching/listening to the samples, they should click the green “Record Video” button to record their video.

The User should place their face in the middle of the four white guidelines and then they should click the green start recording button. They should then move their face as directed in the instructions, to the right, to the left, up, and then down, holding for 3 to 5 seconds at each spot. The User should click the red stop button when they are finished. Please note, the video should be approximately 30 seconds long. The User can review the video by playing it and can rerecord the video if necessary by clicking the green record button. When they are ready to move on, they should click the green “Record Audio” button to proceed.

After recording their video, the User will record their voice.

To begin, they should click the green start recording button and then proceed to slowly and clearly read the provided text 2 times.

Again, the audio length should be approximately 30 seconds long. The user can stop the audio recording by clicking the red stop button. The User can review the audio recording by playing it and can rerecord the video if necessary by clicking the green record button. When they are ready to move on, they should click the green “Submit Recordings” button to submit their recordings for processing.

Once the recordings have been submitted, the User will be taken to the status screen where they will be told that their recordings have been submitted for processing. The User will be notified by email whether their recordings were successfully processed or not. If they were not successfully processed, the User will be given the chance to try again. If the recordings are successfully processed, the User can view their samples anytime by going to the Biometrics tab.

Successfully recording an audio and video sample will allow Sibme Blur and AI Reporting to work properly and be able to identify the User in their videos.

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