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Updating Plan and Billing Information | Sibme Help Center
Updating Plan and Billing Information | Sibme Help Center
TJ Hoffman avatar
Written by TJ Hoffman
Updated over a week ago

If your account was set up for payment online, the Account Owner is able to make changes to the billing information by selecting the Plans tile in Account Settings. If you need to add more than 100 users, or would like to pay with a purchase order, please contact [email protected], and we can customize a plan that meets your school or program’s needs.

There are 2 ways for an Account Owner to get to Plans:

  1. On your Home Page, click the ●●● icon that can be found on the left side above your name and picture.

  2. From the menu bar, click your name in the upper right-hand corner.

Click the Plans tile to update.

From this screen, you can change your plan, update your payment information, or scroll down to see a list of past payments. To download and print an invoice from a previous payment, click the three dots next to the payment.

Click Change Plan to update your plan or change the number of users in your account. Once you have made the changes you need, click done to proceed to payment.

If you wish to change your payment information without changing your plan, click the Update Card button from the Plans page. Once you have made your desired changes, click Save to update your payment information.

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