When you have users who no longer need access to your Sibme account, you can choose to delete or deactivate the user. Deactivating a user removes access for the user to log into your account, but retains their data, making it possible to reactivate the user and view analytics for that user. Deleting a user permanently removes them from your account, and all data for deleted users will be permanently deleted from the Sibme database.

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.

To deactivate or delete a user, click the three dots next to their Avatar in the people tab and select Deactivate.

To deactivate the user: click Deactivate User. This will move the user to the Inactive section of the people tab. The user will no longer be able to log in.