Sometimes Mac does not allow a User to use their camera in a browser or in other software. In these situations, you need to go into Mac’s OS settings to give the camera permission to be used. The following steps will help you get your camera working with Screen Recording so you can get your videos recorded.
Who is this article for?
Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.
- Super Admin
- Account Owner
Steps to accomplish the task:
Sometimes Mac users encounter the request to allow Sibme to use the laptop camera. You might see this message:
When this happens, you will need to go to follow these steps to get the camera working:
1. Go to System Preferences under the Apple icon in the top left corner of the screen.
2. Click on the Security & Privacy icon.
3. Under Privacy, click on Screen Recording and make sure your browser (Chrome, Safari, etc.) is enabled with a check mark next to it.
4. Now go back to Sibme Screen Recording, click the Try Again button, and you should be all set.