You have the option to turn off your cellular data plan in "Video Settings" to avoid data plan charges when uploading and streaming video.

Who is this article for?

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your Sibme account administrator if you have permission.

  • Users

  • Admin

  • Super Admin

  • Account Owner

Steps to accomplish the task:

Yes, you can turn off uploads and streaming via your cellular data plan. It is recommended that you upload videos via a strong wireless network.

Click the More icon located at the bottommost right-hand corner of your mobile screen on iOS or the hamburger icon located in uppermost left-hand corner on Android.

Select "Video Settings" for Android or “Video and Network Settings” for iOS to open more options.

Unselect "Upload Over Cellular Data" and make sure it is grayed out.

What’s Next:

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