Recording resolutions determines 2 things - how much space your video takes up on your device and how long it will take the video to upload to the cloud.

Who is this article for?

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.

  • Users

  • Admin

  • Super Admin

  • Account Owner

Steps to accomplish the task:

Sometimes it becomes necessary to change the recording resolution because of space issues on the phone or slow bandwidth. Here is how to change the recording resolution:

1. To change the recording resolution, tap "Menu" on the upper left hand corner of the app for Android and lower right hand corner for iOS.

2. Tap “Video Settings” for Android or “Video and Network Settings” for iOS.

3. In your Video Settings, tap “Video resolution” for Android or “Video Quality” for iOS.

4. The default resolution is set to Web-optimized HD (high definition). Video is recorded in HD and is of better quality. This also creates a larger file size, which takes up more space on the device and takes longer to upload.

Web-optimized SD (standard definition) is recorded in standard quality. This setting ensures faster upload to the Sibme Cloud.

What’s Next:

Did this answer your question?