The Sibme app is designed to upload video to your private Workspace even when you are not in the app. If you leave the app after recording, either by locking the device or using another app on the device, your Sibme video will continue to upload as long as it is connected to a wireless or cellular network (if cellular data upload is enabled).

Who is this article for?

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.

  • Users

  • Admin

  • Super Admin

  • Account Owner

Steps to accomplish the task:

Background upload is a default setting in the Sibme app. You do not need to do anything to enable it.

When video recording stops, it will automatically be uploaded in the Sibme Mobile Apps. While uploading, you can go ahead and lock your device or work on something else. Just remember not to completely close or kill the app. You will be notified of the progress of your upload.

Once the video is fully uploaded, you will also get a notification.

When it is available to view, edit, or share, you will get a notification inside the Sibme Mobile Apps. To check notifications, simply tap the bell button on the Sibme App.

If you notice that your video is stuck or taking a very long time to upload, you can tap the “Pause” button to the right of the video thumbnail. Tap the “Resume” button to continue the upload process.

If your video has paused during upload, tap the “Resume” button next to the video to resume the upload when you are connected to a stable wifi connection.

The Sibme Mobile app is optimized to capture and upload video easily and quickly. You are free to navigate and use other apps on your device after you have finished recording, Sibme will continue to upload the video in the background to your private Workspace.

What’s Next:

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