Once a Goal Owner has marked an Action Item Done, only a Collaborator on the Goal with Review Rights can mark the Action Item Undone. Action Items marked Done are not editable by any user and must be marked Undone by a Reviewer in order to make any changes. Once an Action Item has been marked Reviewed, only a Collaborator with Review Rights can mark the Action Item Unreviewed and Undone so changes can be made.

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your administrator if you have permission.

Any Collaborator with Review rights can click on the Undone button on an Action Item. If the Action Item Due date is still in the future, and the Goal is still active, then the Goal Owner will then be able to make changes to the Action Item and mark the Action Item Done again.

Any Collaborator with Review rights must first click the “Unreviewed” button on the Action Item and then click the “Undone” button. If the Action Item Due date is still in the future, and the Goal is still active, then the Goal Owner will then be able to make changes to the Action Item and mark the Action Item Done again, at which point it can be marked Reviewed by the Reviewer.