Analytics, reporting and trackers are the backbone for showing how Users are utilizing Sibme and what they have done on the platform. Reporting dashboards are there to help you build, view, and export custom reports on Sibme data. These reporting and analytics dashboards will make it even easier to get a sense of activity at a glance and dive more deeply into the specific data you need to measure activity and outcomes.


Who is this article for?

Based on the default user settings in the Sibme platform, you should have permission to complete this task if you are one of the user levels listed below. If you do not see the screens in this article, you can ask your Sibme account administrator if you have permission.

  • Admin
  • Super Admin
  • Account Owner

Steps to accomplish the task:

There are three main areas that constitute analytics, reports, and trackers, and all three will be discussed generally in this Help Article. The three areas are

Analytics, Huddle Tracker and Reporting, User Profile. All three of these areas can be used to give you a complete view of what users are doing in your Sibme account.

Analytics

To begin using Analytics, click on Analytics on the main menu.

There are 4 tabs of information provided in Analytics:

  1. Account Overview
  2. Tags and Performance Levels
  3. Custom Markers
  4. User Summary

The Overview shows Account wide data on key metrics along with the Leaderboard. The Leaderboard shows the top 10 most engaged users within the Account.

Tags & Performance Levels gives a visual representation of the tags and performance levels for a given Framework, including the top 5 and the least 5 used tags. You can also see performance level data over time on this tab. Custom Markers will show the percentage of use of your Custom Marker Tags.

Finally, User Summary is individual user data for a variety of metrics across the account. You can click on numbers in the User Summary to see the source event details. For example, Hours Viewed can be clicked on to see which videos a user watched and for how long. By clicking on the Gear icon in the top right hand corner, Custom Report Configurations can be built to present the specific desired data in the desired order and then that data can be exported. Lastly, clicking on a User’s name in the User Summary will open their Profile.


While this is just a quick overview of the Analytics functionality, more details for each of these areas can be found in content specific Help Articles. A list of these articles can be found below in the What’s Next section.


Huddle Tracker & Reporting

To begin using Huddle Tracker & Reporting, click on the Huddle Tracker and Reporting button on the Landing Page.

There are 4 different tabs that focus on different areas of the platform:

  1. Coaching Tracker
  2. Coaching Report
  3. Assessment Report
  4. Huddle Report

The Coaching Tracker gives a Coach the ability to track their Coachees, the videos they have posted, and whether the Coach had reviewed those videos.

The Coaching Report is used to gather data from activities on the platform from either the Coach, the Coachee, or both points of view.

The Assessment Report tracks activity, the artifacts turned in for an Assessment, and whether the Assessment has been assessed in all Assessment Huddles in the account.

Finally, Huddle Reports can be used to report and analyze data across all Huddle types. Unlike the Coaching and Assessment Reports that are focused on those 2 Huddle types, the Huddle Report can be used to report on any combination of Assessment, Coaching, or Collaboration Huddles.


User Profile

To see a User’s Profile, just click on their name in any of the reports or on the User Summary. The User Profile includes a User’s activity on the platform (Videos Uploaded, Videos Viewed, Discussion Posts, etc.), a list of every Huddle a User is participating in, and a quick view of a User’s progress towards Goals and Action Items. Additionally, you can see Framework and Performance Level and Custom Marker Tag data in the Tags & Performance Levels tab. The User Summary tab is configurable like the main User Summary, but will only show you data for the individual user whose Profile you are viewing.


Analytics, Huddle Tracker & Reporting, and User Profile are great tools for getting a handle on what is happening in an Account. And the great thing is that all of this data can be exported to be used in Excel or a presentation.

What’s Next:

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